The reason why we have these guidelines is because of the problems we've had in the past.
Organizing trips, hiring buses and the likes can be expensive, and if people don't turn up without paying it can add to the overall cost of the trip. So by sending us the visa money we can guarantee seats and know who is definitely coming and reduce the overall cost of the trip for you.

If you have paid and would like a refund we have a three day policy. This policy is as follows:
3 days before the trip: Full refund (72 hours from departure time)
2 days before the trip: 50% refund(48 hours from the departure time)
1 day before the trip: 0% refund (24 hours or less from the departure time)